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Certified Installer Toolkit (CIT) Support Change

The Z-Wave Alliance will discontinue support of the Certified Installer Toolkit (CIT) on 12/31/20.  If you wish to continue to use your CIT you must login and upgrade your device by 12/31/20 by going to the firmware update screen and following the prompt for ‘Upgrade CIT’.

By upgrading your device you will be able to continue to use the CIT and  all of the functionality, including remote access, found within the commercial Z-Wave gateway product: Z-Way by Z-Wave.me. This is a free service and you will no longer be required to have a Z-Wave Alliance member account to use your CIT.  In addition, if your Z-Wave Alliance membership has expired and you would like to use your CIT again, please visit this website (https://z-wave.me/upgrade-your-cit-to-z-way/) for details on how you can also update your CIT to become a Z-Way system.

If you should have any questions or need further assistance regarding your CIT, please contact z-way@z-wave.me.

Step-by-Step CIT Update Guide

Here is an overview of the CIT update process that will convert your CIT into a Z-Way system which can be used as a Z-Wave controller or a Z-Wave Installer Toolkit:

Step1: Log in to your CIT locally (not remotely). If you cannot log in because your account with the Z-Wave Alliance is no longer active, contact Z-Wave.me using the email address provided above.

Step 2: Go to the firmware updater, and click Update to choose Update to Latest.  This update is very quick and should complete within a couple of minutes.

Step 3: Log in to your CIT locally (not remotely). If you cannot log in because your account with the Z-Wave Alliance is no longer active, contact Z-Wave.me using the email address provided above.

Step 4
: After you log in, you will see a red banner at the top of the page letting you know about the discontinuance of the CIT program. This banner has a link to download a user guide that will inform you on how to perform the CIT functions on the new Z-Way system.  Download and keep this document.

Step 5: Go to the firmware updater again, and again choose Update to update to the latest. The change log should reflect that this next update will move the CIT to a Z-Way system.

This update will take a long time to download an almost 2GB file, verify it, and do the actual firmware update of the unit. During this time, the progress bar of the updater WILL NOT UPDATE beyond showing a little bit of progress.  This is normal.  DO NOT remove power or purposely remove Internet access for the CIT during this time.

Step 6: When the update is completed, the unit will restart. When it does, it will prompt you with errors and you will not be able to proceed. This is because information stored in the browser makes it incompatible with the new system.  Please copy the IP address and port number from the URL, clear your browser’s cache and saved data, then paste the IP address and port into the browser and you should be welcomed by a screen where you can set a new administrative password for the unit.

If you should have any questions or need further assistance regarding your CIT, please contact z-way@z-wave.me.

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